We ship weekly on Wednesdays and Thursdays all the orders made in the week prior before Sunday at 11:59 PM.
Delivery delays can occasionally occur.
If there were to be a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Vera Collection ships to addresses within the U.S. and U.S. Territories.
The shipping rates are determined based on the items and the quantity of items in your order.
6" x 10" Bubble mailer - $3.65
Priority Mail Flat Rate Envelope - $8.00
Priority Mail Medium Flat Rate Box - $14.20
Priority Mail Large Flat Rate Box - $19.99
Shipment confirmation & Order tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Vera Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
RETURN & EXCHANGE POLICY
ALL SALES ARE FINAL!
To be eligible for an exchange, you must have received the wrong scents or sizes. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. Candle must have never have been lit in order to be return to us for an exchange.